Industries/Facilities
Facility management AI

Every work order tracked, chased, and closed — and your coordinator finally off the email treadmill.

Facility management AI that runs the whole work-order lifecycle — intake, assignment, vendor follow-up, status updates, closeout — across every property, without a human copy-pasting between inboxes.

A week with the agent on

Mon 7:05amTenant reports a leak; work order created, prioritized, and assigned to the right vendor before the office opens
Tue 2:00pmVendor hasn’t confirmed; the automatic nudge goes out. Confirmation lands 20 minutes later.
Wed 11:30amProperty manager asks for status; the answer is already in their inbox — nobody got interrupted
Fri 4:15pmCompleted orders closed with photos and costs attached. The aging report is short. You leave on time.
What we take over

Work order automation — the full lifecycle, run for you

Facilities companies don’t drown in work — they drown in the administration of work: the intake email, the assignment, the third status request from the same property manager, the closeout that never gets photos attached.

01

Intake from every channel.

Calls, emails, tenant portals, texts — every request becomes a structured work order with location, priority, and access notes, automatically. Nothing lives in an inbox.

02

Assignment and vendor chasing.

The right tech or vendor gets the order by skill, zone, and availability — and gets nudged automatically until they confirm, arrive, and complete. Your coordinator stops being a full-time reminder service.

03

Status updates nobody has to write.

Property managers and tenants get proactive updates at every stage. The ‘any update on unit 4B?’ email stops existing.

04

Closeout with the paper trail attached.

Photos, costs, and completion notes filed at close — feeding clean invoices and clean reporting without a Friday reconstruction.

Where to start

Work order administration, automated. One flat fee.

The most-hated job in a facilities office, named and closed: from “request received” to “closed with documentation” — every order, every property, without the email treadmill. Flat fee, live in about 30 days, month-to-month after.

Work orders are where we start in facilities — one piece of how an AI operations partner for service businesses runs the whole back office.

Flat fee — no per-order charges
Live and working in about 30 days
Works on top of your existing CMMS or portal mix
Maintained by us afterward — month-to-month, no lock-in
Work order automation, defined

Work order automation for facilities companies converts requests from any channel into structured, prioritized work orders, assigns them by skill and zone, chases vendors to confirmation and completion, sends proactive status updates to property managers, and closes each order with photos and costs attached — removing the coordinator-as-router bottleneck.

Common questions

Asked by facilities managers, answered straight

No — it runs on top of what you have. We wire into your existing CMMS, spreadsheets, or portal mix and automate the human glue between them: intake, assignment, chasing, and updates.
Yes — orders carry property, client, and SLA context, so priorities and escalation rules differ by account exactly the way your contracts do.
Answered 24/7, triaged by severity, and routed to the on-call tech or vendor immediately — with the property manager notified without anyone waking up your coordinator.
One flat fee for the build, one flat monthly retainer to run and improve it — no per-order charges. Exact numbers after a short call about your volume.

How many hours a week does your coordinator spend chasing?